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Heather is a forty-nine-year-old woman who is the director of the human resources department at a large metal coatings company. To decrease the costs linked to employee alcohol abuse and alcoholism, increasing absenteeism, excessive sick days, poor employee work performance, and work related injuries, Heather and the other members of top management put into operation quite a few programs that made the work atmosphere substantially more healthy, more productive, and safe. As an example, eleven
